Does the Aventon Level.2 include a throttle and how fast can I go using only throttle?
Aventon’s Level.2 comes equipped with a throttle that has a maximum speed of 20 mph.

Does the Level.2 come equipped with turn signals?
While the Level.2 does not include turn signals, it does come equipped with front and rear lights for a safer riding experience, day or night.

How do you raise the riding position Level’s handlebars?
Either an adjustable stem or a handlebar with a higher rise can elevate the riding position of the bike.

How does the Aventon Level.2 differ from the Aventon Pace?
The Level.2 is a commuter-style ebike equipped with a suspension fork, fenders, and a rear rack, while the Pace 500.3 is a cruiser-style electric bike with an upright riding position, swept-back handlebars, and cushioned saddle.

How much does the Level.2 weigh?
The Level.2 commuter electric bike weighs 62 lbs with the battery installed. (Battery weight is 7.6lbs)

Is the Aventon Level.2 ebike waterproof?
Aventon ebikes like the Level.2 are built to the IPX4 water-resistant standard. IPX4 means that your bike is resistant to water splashes from any direction. This means it’s OK to ride your ebike in light rain. It won’t be harmed by spray from a wet road or raindrops. Your ebike is not intended to be exposed to prolonged rain, be submerged, or subjected to a pressurized spray. Don’t use a pressure washer or sprayer to clean your ebike.

What type of terrain can a commuter bike ride on?
Commuter ebike tires are designed to be versatile and can be ridden on both smooth and rough surfaces, including roads, gravel, dirty trails, rocky areas, and even wetlands. If you want to overcome more challenging terrain and trails, our electric mountain bike is better suited for rougher landscape due to their wider tires and different geometry.

Can I make an ebike a class 1 to ride on trails?
Yes. Class 1 ebikes are pedal-assist only, meaning they have no throttle. By removing the throttle on your Aventon ebike, you can configure a class 2 to a class 1 ebike for trail use.

Do you sell an ebike conversion kit for this model?
Aventon does not sell conversion kits. All Aventon bikes are already designed with electrical components, such as integrated batteries, motors, and sensors for an optimal riding experience.

How do you maintain an ebike battery?
Taking care of your ebike battery is an integral part of getting the most out of your Aventon ebike.
Here are a few things to remember:
1. Charge your battery regularly to avoid fully draining your battery’s stored energy or voltage.
2. Use the right charger. Only use an Aventon branded and proper model charger (Be sure to place the charger brick on a flat, non-flammable surface like metal or concrete. The charger brick will conduct heat while charging.)
3. Avoid overcharging your ebike.
4. Avoid extreme temperatures. Store and charge the battery in a climate-controlled area, keeping it away from both extreme heat and cold.
5. Maintain the right level of charge. The battery should be stored at 75% charge to its health.
6. Avoid heavy loads. Do not exceed the bike’s recommended maximum capacity.
7. Keep your battery, terminal, & ports clean.

What Aventon accessories are included with my ebike?
Some Aventon models, such as the Level.2, Abound, Sinch.2, & Aventure.2, come with pre-installed fenders and a rear rack. Additional accessories are available for purchase. Explore a wide-range of Aventon accessories, including helmets, locks, bike pumps, and so much more to add to your next riding adventure.

What kind of warranty is included with Aventon ebikes?
All Aventon-branded frames, framesets, components, and batteries come with a 2-year warranty. Learn more about the Aventon warranty.

What maintenance does an electric bike need?
Electric bikes require regular maintenance tune-ups similar to traditional bikes and cars. To get the best performance out of your ebike, regularly check tires, tubes, chains, battery, and brakes, or visit a local bike shop for professional assistance. Performing a pre-ride safety check helps maintain your ebike, as well as staying up-to-date on non-electric component maintenance and repairs.

Why do you no longer make cadence sensor ebikes?
The torque sensor design is more intuitive for the rider at high and low speeds, it’s more efficient, has smoother power delivery, and is less prone to damage as the sensor is internal opposed to the external cadence sensor.